Refund Policy

1. Subscriptions: full refund within 14 days

For any subscription to our services (for example the Website + Marketing Pro monthly plan), you can ask for a refund within 14 days of your first subscription payment. We will refund the full amount you paid.

After 14 days, payments already made are not refundable. You can still cancel at any time to stop future charges. There is no lock-in contract, and your subscription stays active until the end of the period you have paid for.

2. One-time payment plans: refund within 14 days, minus domain fees

For one-time payment plans (for example the Website plan), you can ask for a refund within 14 days of your payment.

We will refund the amount you paid minus any domain registration fees. A domain is registered in your name as soon as you order, and the registrar does not give that fee back, so it cannot be refunded. The domain stays yours to keep.

3. What is not refundable

• Domain registration and renewal fees once the domain is registered.
• Advertising budget you pay directly to Google, Meta (Facebook and Instagram) or other ad platforms. That money goes to the platform, not to us.
• Third-party costs you approved in writing, such as paid plugins, stock media or premium tools bought for your project.
• Requests made after the 14-day window.

4. How to cancel a subscription or request a refund

To cancel a subscription or ask for a refund, contact us directly by email or phone:

• Email: gsoftwarellc@gmail.com
• Phone: +1 281 249 9772

Tell us your name, the email used for payment and the plan you bought. We will confirm your cancellation or refund request within 2 business days.

Approved refunds go back to your original payment method. Your bank or card issuer usually takes 5 to 10 business days to show the refund.

5. Please talk to us before filing a chargeback

If something is wrong, contact us first. We can usually fix it or refund you faster than a bank dispute. Opening a chargeback while a refund request is in progress may delay it.